The First-Time Manager - Fourth Edition

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Thousands of managers have learned the ropes with this bestselling primer on mastering supervisory skills. Now completely updated and expanded, The First-Time Manager is filled with expert information on all the basics of the job, from managing time and stress to motivating and counseling employees. Written in an easy-to-read conversational style, it includes 11 new chapters on today's crucial issues, such as how to master team-building skills, recognize and appreciate the work of employees, move beyond the organizational chart and see how things really get done, and maintain a clear perspective by balancing work with other interests.