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"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"-- Provided by publisher
Nákup knihy
The Heart of Hospitality, Micah Solomon
- Jazyk
- Rok vydania
- 2018
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- (mäkká)
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- Jazyk
- anglicky
- Autori
- Micah Solomon
- Vydavateľ
- Select Books Inc
- Rok vydania
- 2018
- Väzba
- mäkká
- Počet strán
- 192
- ISBN10
- 1590794893
- ISBN13
- 9781590794890
- Série
- Hodnotenie
- 4,05 z 5
- Anotácia
- "Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"-- Provided by publisher