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Focusing on the design and implementation of a post-sales service program, this guide emphasizes the importance of proactively meeting customer needs in a personalized manner. It covers strategies to create a future-proof service approach, making it essential for businesses looking to enhance customer satisfaction and loyalty in a rapidly evolving market.
Nákup knihy
The New Customer Experience Management, Ivaylo Yorgov
- Jazyk
- Rok vydania
- 2022
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- (pevná)
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- Podtitul
- Why and How the Companies of the Future Address Their Customers' Needs Proactively
- Jazyk
- anglicky
- Autori
- Ivaylo Yorgov
- Vydavateľ
- Taylor & Francis Ltd
- Rok vydania
- 2022
- Väzba
- pevná
- Počet strán
- 136
- ISBN13
- 9781032313443
- Série
- Anotácia
- Focusing on the design and implementation of a post-sales service program, this guide emphasizes the importance of proactively meeting customer needs in a personalized manner. It covers strategies to create a future-proof service approach, making it essential for businesses looking to enhance customer satisfaction and loyalty in a rapidly evolving market.