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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
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Hodnotenie knihy
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Viac o knihe
Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.
Nákup knihy
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition, Kerry Patterson
- Jazyk
- Rok vydania
- 2013
- Väzba
- (pevná)
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- Jazyk
- anglicky
- Autori
- Kerry Patterson
- Vydavateľ
- McGraw-Hill Education - Europe
- Rok vydania
- 2013
- Väzba
- pevná
- ISBN10
- 007183060X
- ISBN13
- 9780071830607
- Série
- Štítky
- Náučná literatúra, Byznys, Biznis & Manažment, Sebarozvoj, Psychologická tematika, Osobný rast, Manažment & HR, Vedenie, Komunikácia
- Hodnotenie
- 4,05 z 5
- Anotácia
- Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.