Bookbot

Difficult Conversations

Hodnotenie knihy

Viac o knihe

Updated 10th Anniversary Edition Don't panic. Difficult conversations are inevitable, but the leaders of the Harvard Negotiation Project are here to teach you how to negotiate a pay rise, resolve a dispute or even let someone go. Arming you with the right techniques and tools in this step-by-step guide, you will learn how to manage your feelings, empathise, avoid the blame game and really listen. Difficult Conversationsgives you the know-how to tackle even the most challenging exchanges. With a foreword by Roger Fisher, author of Getting to Yes

Nákup knihy

Difficult Conversations, Bruce Patton, Douglas Stone, Sheila Heen

Jazyk
Rok vydania
2011
product-detail.submit-box.info.binding
(mäkká)
Akonáhle sa objaví, pošleme e-mail.

Platobné metódy

4,1
Veľmi dobrá
14566 Hodnotenie

Tu nám chýba tvoja recenzia

Jazyk
anglicky
Vydavateľ
Penguin
Rok vydania
2011
Väzba
mäkká
Počet strán
352
ISBN10
0670921343
ISBN13
9780670921348
Série
Pôvodný názov
Difficult conversations
Hodnotenie
4,05 z 5
Anotácia
Updated 10th Anniversary Edition Don't panic. Difficult conversations are inevitable, but the leaders of the Harvard Negotiation Project are here to teach you how to negotiate a pay rise, resolve a dispute or even let someone go. Arming you with the right techniques and tools in this step-by-step guide, you will learn how to manage your feelings, empathise, avoid the blame game and really listen. Difficult Conversationsgives you the know-how to tackle even the most challenging exchanges. With a foreword by Roger Fisher, author of Getting to Yes