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Service management

Operations, Strategy, and Information Technology

Hodnotenie knihy

4,0
(15)

Viac o knihe

Designed for courses in service management, service operations management or operations management, this text uses information technology as a sub theme; deals with high tech service examples; provides optional coverage of quantitative material; and also features yield management and data.

Nákup knihy

Service management, James A. Fitzsimmons, Mona J. Fitzsimmons

Jazyk
Rok vydania
1998
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4,0
Veľmi dobrá
15 Hodnotenie

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